Insurance Claims Support
If you’ve suffered an escape of water or damp damage, we can assist with your insurance claim from start to finish. Our certified leak detection engineers provide trace & access investigations to pinpoint the source of moisture without unnecessary damage. We then prepare detailed reports and photos to support your insurer and ensure you’re covered for the full cost of remedial works.
What Is Trace & Access?
“Trace & Access” cover on your buildings insurance policy pays for specialist investigations to locate the cause of a leak and expose it for repair. Without it, you may be left paying for the exploratory work yourself. Our non–destructive methods — including acoustic listening, infrared thermal imaging, tracer gas and moisture mapping — allow us to find hidden leaks quickly and open up the fabric in a targeted way.
How We Assist With Insurance Claims
- Initial Assessment – We attend your property swiftly to survey the damage and advise on next steps.
- Leak Detection & Damp Survey – Using advanced technologies we identify the exact source of water ingress.
- Trace & Access Report – You receive a comprehensive report with photographs and recommendations for your insurer.
- Liaising With Insurers – We can communicate with your loss adjuster to explain the findings and validate the claim.
- Drying & Remedial Works – Once approved, we can carry out drying, repairs, and reinstatement to restore your home.
Why Choose Us?
- Fully insured and accredited specialists with extensive insurance experience.
- Non–destructive detection methods that minimise disruption.
- Detailed documentation to support your claim and satisfy your insurer.
- 24/7 emergency callouts across London & Surrey.
- Transparent quotations and competitive rates.
Areas We Serve
We assist homeowners, landlords and businesses across all London and Surrey postcodes, including Wimbledon, Raynes Park, Sutton, Kingston, New Malden, Carshalton, Banstead, Caterham, Warlingham, Tooting and surrounding towns.
Contact Us Today
Call us on 0800 054 1524 or WhatsApp us on 07733 019492 for immediate assistance with your insurance claim and trace & access requirements.