Book a Survey
Call, WhatsApp or fill in the form. We cover all of London and Surrey. Urgent cases are prioritised.
Contact Details
Monday to Saturday, 8am to 6pm.
Quick questions, photos of the problem, booking requests.
We aim to respond as soon as we can during business hours.
London W1T 6EB
We come to you. No walk-in premises.
Coverage Area
We cover London and Surrey. If your area is not shown, contact us and we’ll confirm availability. Not sure if we cover your area? Just call and we’ll confirm.
Send an Enquiry
Fill in the form and we will get back to you as soon as we can during business hours.
What Happens When You Contact Us
1. You Contact Us
Call, WhatsApp or fill in the form. Tell us what you’re experiencing and where you’re based.
2. We Book a Survey
We agree a convenient time and give you the earliest available appointment.
3. Survey & Report
Our specialist surveys the property and provides a full written report; ask about report timing when you book.
4. Repair Options
Recommended works are quoted separately, through our team or any contractor you prefer. You are never tied to us for repairs.
What happens when you get in touch
- Tell us what you’re seeing: a damp patch, a leak, mould, a boiler losing pressure. Photos help; you can WhatsApp them straight to 07733 019492.
- We give you a clear next step and a fixed price, confirmed before anyone attends, so there are no surprises.
- We attend, investigate and explain: findings in plain English, with a written report available if you’re claiming on insurance.
If water is actively coming in, call us rather than emailing: 0800 054 1524, so we can prioritise you as an emergency.
Last reviewed: 27 October 2026. Independent investigation and written reports. Repairs are quoted separately.