Independent investigation. Written evidence. No repair agenda.
Damp Mould Leak is a London and Surrey investigation company. We find the cause of damp, mould and water leaks and document it so that you, your insurer, your lender or your landlord can act on facts.
Damp - Mould - Leak Detection Ltd trades as Damp Mould Leak (DML). We are a limited company registered in England and Wales, number 16310132, incorporated in March 2025. Our engineers and surveyors attend homes, flats, rented properties, commercial units and managed blocks across Greater London and Surrey to answer one question properly: what is actually causing this, and what will fix it?
What we do
- Leak detection: locating hidden leaks in supply, waste, heating and mains pipework using non-invasive methods first, such as moisture profiling, thermal imaging, acoustic listening and tracer gas where appropriate.
- Damp surveys: distinguishing rising damp, penetrating damp and condensation, and specifying the right remedy rather than a default chemical injection.
- Mould investigations: identifying the moisture source behind mould growth, with treatment and fogging specified only after the cause is addressed.
- CCTV drainage surveys where drains or soil pipes are suspected.
- Written reports for insurance and escape-of-water claims, mortgage and lender retentions, landlord compliance and Awaab’s Law timescales.
How we stay independent
When an investigation shows work is needed, you receive a repair scope that any competent contractor can price. Many clients ask our team to quote for the works. Others use their insurer’s contractor or their own builder. Because our fee is for the investigation and the report, our findings are never shaped by the size of the job that follows. Read more about what happens after an investigation.
How we work
- Quote first. Every investigation is priced before anyone attends, based on the property and the problem you describe. We do not publish a price list because the right scope depends on the property.
- Evidence, not opinion. Moisture readings, thermal images, photographs and, where relevant, salts analysis or a drain camera record. You see what we saw.
- Plain-English reports. Cause, location, photographs, readings, a repair scope and what to check afterwards; ask about report timing when you book.
- Honest limits. If a method is not appropriate for your property, we will say so. If a further specialist is needed, such as a structural engineer, we will tell you rather than guess.
Who we work with
Homeowners and buyers, private landlords and letting agents, property managers and block managers, housing associations and councils, estate agents, surveyors and loss adjusters. Whoever instructs us, the report says the same thing.
Company details
- Registered name: Damp - Mould - Leak Detection Ltd
- Company number: 16310132 (England and Wales), incorporated 12 March 2025
- Registered office (correspondence only): see our contact page. We come to you and have no walk-in premises.
- Phone: 0800 054 1524 · WhatsApp: +44 7733 019492 · Email: info@dampmouldleak.co.uk
- Service area: Greater London and Surrey, with selected jobs in bordering counties on request.
Frequently Asked Questions
Are you a damp proofing company or a survey company?
We investigate first. We diagnose damp, mould and leaks and write the specification, and damp proofing and other repairs are carried out by our team or a contractor of your choice.
Do you charge for call-outs?
Every visit is a quoted investigation, agreed before we attend. We do not offer free surveys because free surveys are usually paid for by the repair that gets sold afterwards.
Are your reports accepted by insurers and lenders?
Our reports are written as evidence: cause, location, readings, photographs and a defined repair scope. They are used routinely for escape-of-water claims and lender retention releases. If your lender specifies a particular qualification or format, tell us when you book and we will confirm whether we can meet it.
Where are you based?
Our engineers cover Greater London and Surrey from the road. Our registered office in central London is a correspondence address only.
Facts you can check
- Companies House: Damp - Mould - Leak Detection Ltd, company number 16310132, is listed on the Companies House register.
- VAT: DML is not VAT registered. The fee we quote for an investigation is the full price.
- Insurance: we are fully insured for the investigation work we carry out.
- Impartiality: our investigation fee is agreed before we attend. Whether the recommended works are large, small or none at all does not change that fee, and you are free to use any contractor for the repairs.
- Transparency: every page on this site shows the date it was last reviewed, and our reports carry the date of inspection, the methods used and the readings taken.
Start with an independent investigation
Tell us what you are seeing and we will quote the survey before anyone attends.
Last reviewed: 27 October 2026. Independent investigation and written reports. Repairs are quoted separately.