Damp · Mould · Leak — New Malden
Leak Detection, Trace & Access & Mould Treatment in New Malden
Our SW London engineers find hidden leaks without ripping your home apart, investigate damp and mould properly, and write the report your insurer asks for. Based on your doorstep in KT3.
Get a call back☎ 0800 054 1524WhatsApp us
Fully insured & qualified · Non-invasive methods first · Written reports included · London & Surrey
Why New Malden homes get damp, mould and hidden leaks
New Malden is a mix of Victorian and Edwardian terraces around the station and High Street, and swathes of 1930s bay-fronted semis across the Malden Manor, Motspur Park and Old Malden streets. Each brings its own problems. In the older terraces we most often trace leaks behind chimney breasts and party walls, failed bay-window roofs, and slow concealed pipe leaks under solid floors. In the inter-war semis it’s usually flat-roof rear extensions, blocked cavities and condensation mould in cold north-facing bedrooms. Getting the cause right first time is the whole job — painting over mould or guessing at a leak just wastes your money.
We also look after the shops and restaurants along the High Street and Burlington Road — commercial kitchens and flats-above-shops throw up escape-of-water and mould problems that need a fast, documented response.
What we do in New Malden
Every job starts with finding the real cause — not painting over the symptom.
Leak detection
Thermal imaging, acoustic and moisture tracing to pinpoint a hidden leak before any wall comes down.
Emergency & burst pipes
Genuine 24/7 call-outs across KT3/KT4 when water is coming through a ceiling or a pipe has burst.
Trace & access (insurance)
We find and expose the leak and document it for your escape-of-water claim.
Mould treatment & investigation
We find the moisture source, treat the mould and tackle the cause so it is far less likely to return — with a written report.
Insurance-ready reports
Clear, evidenced reports written for insurers, solicitors and managing agents.
Damp & mould surveys
A proper diagnosis — condensation, penetrating or rising damp — so you fix the right thing once.
Moisture mapping & thermal imaging
Calibrated readings and thermal surveys that show exactly where the moisture is — and where it isn’t.
CCTV drainage surveys
Camera surveys that find blockages, collapses and leaking joints that feed damp into a property.
Real investigations by our team
Genuine photographs from DML jobs across London & Surrey — not stock imagery.
How we investigate
Non-invasive first. We open up only when we know exactly where the problem is.
Visual inspection
A methodical room-by-room inspection of the affected areas, inside and out.
Moisture readings
Calibrated moisture meter readings across walls, floors and ceilings.
Thermal imaging
Infrared scanning, where suitable, to reveal hidden moisture and cold spots behind finishes.
Acoustic & tracer gas
Acoustic listening and tracer gas, where suitable, to pinpoint concealed pipe leaks.
Pressure testing
Pressure testing of heating and supply pipework where suitable.
Photos & written report
Photographs, readings and clear findings in a written report you can act on.
Insurance leaks & trace and access
Had an escape of water? Trace and access may be covered under buildings insurance, depending on the policy. We provide insurance-ready reports and evidence to support the claim. Our New Malden engineers give you the non-invasive trace, the photographs, the moisture and thermal readings, and a written report you can hand straight to your insurer or loss adjuster.
Insurance, landlords and tenants in New Malden
Reports prepared to support insurance, landlord, agent or housing matters. Trace and access may be covered under buildings insurance, depending on the policy — we provide the photographs, readings and written evidence to support the claim. For landlords and housing providers, our reports are suitable as supporting evidence for housing, landlord or compliance matters. Written workmanship terms apply where relevant.
Book a damp, mould or leak investigation in New Malden
Covering New Malden and the surrounding area. Call free, WhatsApp us, or request a call back and one of our team will get straight back to you.
Get a call back☎ 0800 054 1524WhatsApp us
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Get a call back about your New Malden property
Tell us what’s happening and one of our team will call you back. For emergencies call 0800 054 1524 any time.
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Areas we cover around New Malden
New Malden is our home patch and the hub for our South West London work. We cover the whole KT3/KT4 area and the neighbouring towns — follow the links for local pages:
Kingston upon Thames · Wimbledon · Surbiton · Worcester Park · Raynes Park · Tolworth · Morden · Chessington · Ewell · Cheam · Sutton · Stoneleigh
We also attend Motspur Park, Old Malden, Malden Manor, Coombe, Berrylands, Norbiton, Kingston Vale, Wimbledon Park, Colliers Wood and Mitcham.
Frequently asked questions — New Malden
Can you find a leak without smashing the house up?
Yes — that’s the point of professional leak detection. We use thermal imaging, acoustic listening and moisture mapping to pinpoint it, then open up only the spot that matters.
Will my insurance pay for the work?
Trace and access may be covered under buildings insurance, depending on the policy. We provide insurance-ready reports and evidence to support the claim.
My mould keeps coming back — why?
Because mould is a symptom. If the moisture source (a leak, condensation or damp) isn’t fixed, it returns. We find and fix the cause, then treat the mould.
How fast can you get to New Malden?
It’s our home area — we can usually attend KT3/KT4 the same day, and we run genuine 24/7 emergency call-outs.
Do you cover Kingston, Wimbledon and Worcester Park too?
Yes — New Malden is the hub for all our South West London work; see the area links above.